Exception case
A bounded payment issue with its evidence, owner, status, and proposed next step.
Source: blueprint.json#/audiencesGlossary
Evidence bundle
The permitted records assembled so a reviewer can inspect a payment recommendation.
Source: blueprint.json#/audiencesResolution state
A label showing whether a case is proposed, awaiting review, blocked, declined, or verified.
Source: blueprint.json#/audiencesRecovery path
A reviewed sequence for addressing a failed or overdue payment without assuming success.
Source: blueprint.json#/audiencesTransaction reference
An identifier used to connect a payment event to its supporting records.
Source: blueprint.json#/audiencesReview owner
The accountable person assigned to decide or resolve a payment exception.
Source: blueprint.json#/audiencesDecision trail
The recorded connection between evidence, recommendation, approval, and checked outcome.
Source: blueprint.json#/audiencesDispute evidence
Documents and records assembled for a person to inspect before a dispute response.
Source: blueprint.json#/audiencesCustomer-contact rule
An approved boundary governing whether, when, and how payment follow-up may be drafted or sent.
Source: blueprint.json#/audiencesPolicy threshold
A stated limit that determines when a case must pause for additional authorization.
Source: blueprint.json#/audiencesBlocked state
A visible status used when evidence, permission, or a supported connection is missing.
Source: blueprint.json#/audiencesOutcome check
Verification that compares the intended payment result with the state actually recorded.
Source: blueprint.json#/audiencesDraft-only mode
A working mode that prepares material but does not send messages or move money.
Source: blueprint.json#/audiencesCase handoff
The transfer of an exception with its sources, open questions, and ownership intact.
Source: blueprint.json#/audiencesSource owner
The person or system responsible for the accuracy and permission of a supplied record.
Source: blueprint.json#/audiencesData minimization
Providing only the information needed for the payment question under review.
Source: blueprint.json#/audiencesHuman override
An authorized decision to revise or decline an AI-prepared recommendation.
Source: blueprint.json#/audiencesReceipt
Evidence from a supported action used to distinguish completion from a proposal.
Source: blueprint.json#/audiences